Shipping & Returns
During this very busy time Renetto is dedicated to trying to get all orders processed within 3 business days
You will receive email notification from us, as well as UPS does send tracking information to your email address once the label is printed. Please always check your email junk file.
*****Please note: all items ship at once and you are only charged for that 1 shipment. If you order an incoming color or item along with some in stock items they will all ship at once.*****
How do I return an item?
You can return your product for any reason for a full refund as long as the product has not been removed from its original wrapping and container and is also still in brand new condition. Please send returns to: Renetto: 4000B Sardis Church rd. Monroe NC 28110. Please include the original invoice that was emailed at time of purchase as well as a notification for reason of return. Please note: The original shipping charge to send to you has already been paid by us and cannot be refunded.
For those very rare occasions that an item arrives with an issue right out of the box, simply send an email to firstname.lastname@example.org with an attached photo so we can send an immediate replacement. No need to send back the broken item.