Shipping & Returns


Once your order is placed we typically will ship your products within 2-3 business days, You will receive notification from us, as well UPS does send tracking information to your email address once the label is printed. Please always check your email junk file.

*****Please note: all items ship at once and you are only charged for that 1 shipment. If you order an incoming color or item along with some in stock items they will all ship at once.****

How do I return an item?

You can return your product for any reason for a full refund as long as the product has not been removed from its original wrapping and container and is also still in brand new condition. Please send returns to: Renetto: 3900C Sardis Church rd. Monroe NC 28110. Please include the original invoice that was emailed at time of purchase as well as a notification for reason of return.

For those very rare occasions that an item arrives with an issue right out of the box, simply send an email to with an attached photo so we can send an immediate replacement. No need to send back the broken item.