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Available: Monday - Friday 10AM to 7PM E.S.T.
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-OR-
send us an email:
support@renetto.com
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The Original Canopy Chair LLC DBA: Renetto SMS Privacy Policy / Terms and Conditions
The Original Canopy Chair LLC DBA: Renetto Respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.
• Data Collection: We will collect your name, E mail address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending standard notifications about customers purchases or relationship with our business, answering customer questions and conversational messaging, notifications about the delivery status of our products/services, and messages to promote our products/services, types of text messages.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information if you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact The Original Canopy Chair LLC DBA: Renetto at business phone number 704-967-4205 / 888-736-3887 (888-RENETTO) or support@renetto.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to support@renetto.comor 704-967-4205. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes The Original Canopy Chair LLC DBA: Renetto will not sell, rent, or share the collected mobile numbers.
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Renetto, from 704-967-4205 regarding account notification, customer care, delivery notification, marketing such as : standard notifications about customers purchases or relationship with our business, answering customer questions and conversational messaging, notifications about the delivery status of our products/services, and messages to promote our products/services, types of text messages.. Consent is not a condition of purchase, Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 704-967-4205 or support@renetto.com. Mobile opt-in